Concierge Service is a 24/7 information support service!
A personal assistant all over the globe who is ready to fulfil your urgent tasks, provide comprehensive information on your enquiry and assist with booking and payment for your required services. The convenient way to quickly receive the required information regarding transport, hotels, restaurants, car rent, places of rest.
A 24/7 information support service is ensured in partnership with ASPIRE Lifestyles. The concierge always cooperates with service suppliers and only in exclusive cases with agents, thus offering services at minimum prices. You can always choose the most optimal option, which best meets your wishes and requests.
Find all the features of your card at any moment!
The VisaConcierge chatbot allows Visa Platinum, Visa Signature, Visa Infinite cardholders to learn about all card benefits in one place.
By connecting the chatbot in one of the supported messengers, you get a virtual assistant that allows you to:
• Contact the Concierge service to solve everyday issues quickly and effortlessly.
• Get information on special offers for premium cards.
• Find out basic information about card benefits while traveling — free access to business lounges through the Lounge Key program, travel insurance, international medical insurance, information assistance and much more.
How to connect the chatbot?
You can scan QR-code on the left or use links below:
All Over the Globe
Wherever you require help, call the Concierge Service: the operators will inform you where the nearest hotel is, book a room in it and call a taxi.
Free of Charge
Any required information, as well as assistance in booking of the required service is provided free of charge. The services cost (car rental, hotel stays, flight or railway ticket) are paid by the card holder.
Wiht the help of the personal assistant you can transfer urgent messages to your partners, send a fax to your colleague or organize an unscheduled meeting.
Assistance in Problems Solving
The Service operators will assist in solving any difficult situation: flight delay, documents loss, problems with hotel accommodation, misunderstanding or language barrier along with any other unforeseen circumstances.