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  4. Standards of professional ethics. Whistle-blowing channels
  1. Home
  2. About bank
  3. Bank today
  4. Standards of professional ethics. Whistle-blowing channels
  1. Home
  2. About bank
  3. Bank today
  4. Standards of professional ethics. Whistle-blowing channels

Standards of professional ethics. Whistle-blowing channels

The Bank's Code of Corporate Conduct forms the principles of professional ethics and establishes the rules of business conduct in the following areas:

  • customer relationships;
  • investor relations;
  • relationships with employees;
  • compliance with legislation and regulations;
  • fight against financial crimes;
  • social and environmental responsibility.
Code of Corporate Conduct
All employees of the Bank and the Holding's organizations must comply with the provisions of the Code. The principles and standards set out in this Code are used to build expectations for the partners of the Bank and the Holding's organizations that provide services to us or act on our behalf, as set out in the Code of Professional Ethics for Suppliers.
Code of Professional Ethics

Violations of professional ethics whistle-blowing reports channels

Please, report about employees of the Bank, Holding’s organizations, customers, suppliers the Codes violations as:

  • bribery and corruption;
  • suspicion of money laundering, financing of terrorist activities and financing of proliferation of weapons of mass destruction;
  • fraud and theft;
  • conflicts of interest;
  • unfair use of insider or confidential information, including personal data, banking, commercial and other secrets protected by law, as well as non-compliance with the requirements for its disclosure;
  • harassment, mobbing, human rights violations and discriminations of any kind;
  • sanctions, embargoes and other restrictions applicable in the Republic of Belarus violations;
  • ESG principles violations;
  • free and fair competition or improper advertising principles violations

* “Supplier” means any individual, individual entrepreneur or organization that provides goods, works, services to the Bank or the Holding's organizations.

IMPORTANT!
Please do not use these channels for standard appeals that do not relate to the violations described above.

Feedback, suggestions and appeals regarding the Bank's work can be sent here.

How you can report a violation via

E-mail

n.dir@priorbank.by (if the violation is related to the activities of the Bank's head, heads and founders (participants, property owners) of holding organizations, to the independent Director of the Bank, who heads the audit committee)

rukovodstvo@priorbank.by (in order to provide information about the facts of illegal actions that have become known, including those related to non-compliance by employees of the Bank and the holding's organizations with regulations of the Priorbank Code of Corporate Conduct, to the Bank's Management Board, the official responsible for internal control at the Bank, and the Bank's Compliance unit)

Mail

Republic of Belarus, 220002, Minsk, Khoruzhey str. 31a
Bank's Compliance unit (Compliance Control Unit of the Bank)

The Commission for the Prevention of Corruption and Other Offenses

Date of the meeting: July 30, 2026 at 3 p.m.

Agenda:

  1. On the consideration of the letter of the Ministry of Internal Affairs of the Minsk City Executive Committee dated 15.07.2026.
  2. On the results of compliance control, the measures taken to respond and prevent corruption and other offenses in the bank and the banking holding company, based on data for the first half of 2026.
Date of the meeting: June 15, 2026 at 2 p.m.

Agenda:

  1. On the establishment of a Commission for the Prevention of Corruption and other offenses.
  2. On the approval of the Commission's Work Plan for 2026 with a list of issues to be considered at its meetings.
  3. On the assignment of employees to positions related to the performance of organizational, administrative or economic duties.
  4. On reviewing the list of operations, processes (procedures) vulnerable to corruption, the list of employees (positions) who, as part of operations, processes (procedures) vulnerable to corruption, may be involved in corruption by virtue of their official (labor) duties (labor functions), the list of offenses that create conditions for corruption, and corruption offenses that may be committed in the course of operations, processes (procedures), and the results of an analysis of the nature and extent of possible harm (losses), the likelihood of committing a corrupt act and causing harm, factors contributing to vulnerability to corruption and affecting the nature and amount of possible harm (losses).
  5. On the results of the assessment of the risk of corruption in the bank.

The work plan of the Commission for the Prevention of Corruption and Other Offenses for 2026.