1. About bank
  2. Bank today
  3. Standards of professional ethics. Whistle-blowing channels
  1. About bank
  2. Bank today
  3. Standards of professional ethics. Whistle-blowing channels
  1. About bank
  2. Bank today
  3. Standards of professional ethics. Whistle-blowing channels

Standards of professional ethics. Whistle-blowing channels

The Bank's Code of Corporate Conduct forms the principles of professional ethics and establishes the rules of business conduct in the following areas:

  • customer relationships;
  • investor relations;
  • relationships with employees;
  • compliance with legislation and regulations;
  • fight against financial crimes;
  • social and environmental responsibility.
Code of Corporate Conduct
All employees of the Bank and the Holding's organizations must comply with the provisions of the Code. The principles and standards set out in this Code are used to build expectations for the partners of the Bank and the Holding's organizations that provide services to us or act on our behalf, as set out in the Code of Professional Ethics for Suppliers.
Code of Professional Ethics

Violations of professional ethics whistle-blowing reports channels

Please, report about employees of the Bank, Holding’s organizations, customers, suppliers the Codes violations as:

  • bribery and corruption;
  • suspicion of money laundering, financing of terrorist activities and financing of proliferation of weapons of mass destruction;
  • fraud and theft;
  • conflicts of interest;
  • unfair use of insider or confidential information, including personal data, banking, commercial and other secrets protected by law, as well as non-compliance with the requirements for its disclosure;
  • harassment, mobbing, human rights violations and discriminations of any kind;
  • sanctions, embargoes and other restrictions applicable in the Republic of Belarus violations;
  • ESG principles violations;
  • free and fair competition or improper advertising principles violations

* “Supplier” means any individual, individual entrepreneur or organization that provides goods, works, services to the Bank or the Holding's organizations.

IMPORTANT!
Please do not use these channels for standard appeals that do not relate to the violations described above.

Feedback, suggestions and appeals regarding the Bank's work can be sent here.

How you can report a violation via

E-mail

n.dir@priorbank.by (if the violation is related to the activities of the Bank's head, heads and founders (participants, property owners) of holding organizations)

rukovodstvo@priorbank.by (for reporting violations in other cases)

Mail

Republic of Belarus, 220002, Minsk, Khoruzhey str. 31a
Department of Business Standards and Financial Monitoring (Compliance Control Unit of the Bank)